By: Kebba AF Touray
Mr. Yusupha M Jobe, the Director General of Public Utilities Regulatory Authority (PURA), has said that the public utilities ought to be equally available to Gambians irrespective of one’s location.
Director Jobe said this while presiding over the official commencement of the authority’s 4th Bantaba outreach program. He said the outreach program served as an additional platform to promote understanding as well help avoid potential conflict about the services provided by the regulated sector.
For his part, Mr. Solo Sima, PURA Director of Consumer Affairs, said the delegation will be visiting 23 villages together with the service providers.
The approach, he added, will help them generate feedbacks on the services provided and proffer alternatives for better service delivery.
Mr. Alieu Momodou Ngum, Chairman of PURA Board of Directors, disclosed that the authority is conscious of its mantra in striving for equity in development in the fulfilment of quality, affordable and accessible services to the populace.
The outreach Bantaba was held under the theme “Consumer and Cyber Crime in Digital Era”.
It aims to accord the public to have a direct interface with PURA and Service Providers, with a view to generate complaints and challenges faced by consumers.
