QUESTION OF THE DAY
The national broad band network provider, the largest internet service provider in the country is falling behind in the competition in getting customers because of the type of problem that has made it impossible for it to sell credit to customers.
When an institution is technologically dependent there is need to maintain a maintenance culture of backups so that one avoids such breakdown where one has to order parts and wait for them to arrive before one could get into full operational service.
Foroyaa will contact management to find out how far they have gone in restoring services to the customers who are gradually being discouraged and may be lost to other service providers.
We will report the results of our findings.