QUESTION OF THE DAY
The subsidiary of the national broadband network provider is having problems in selling credit to its customers. Foroyaa is aware of subscribers who these days have problems in using their phones because they cannot buy credit for their phones.
Foroyaa will speak to the minister and management to get to know the cause of this.
Customer care in any institution has the duty to explain to customers realities and conditions that could cause great inconvenience as a result of inability to access customer service. Foroyaa has not received any press release on this matter. We hope to get answers very soon.